Virgin Media Marketing

Interactive kiosk for Virgin Media Group shops

Virgin Media Group was looking for a unique solution for its shops and for the shops of its partners that would enable the offer of various products, packages and services to be presented via an interactive kiosk. In addition to displaying basic information about offers and interactive content, the interactive kiosk also allows customers to communicate directly with customer support at any time via video calls.

Virgin Media is part of Liberty Global, one of the world's leading broadband and telecommunications companies operating in six European countries. Across the UK and Ireland, Virgin Media offers four multi-award winning services: broadband, TV, mobile and home phone. The company is known for launching the world’s first virtual mobile network, and is one of the largest home phone service providers in the UK and Ireland.

Background

In order to present its offer to new potential customers, Virgin Media Group has opted for a modern solution that would be part of a permanent setup in its shops and through which customers could get useful information.

Challenge

Deliver a quality visually impressive and at the same time cost-effective interactive kiosk solution that will be well noticed and accepted by customers.

Our approach

In order to create the applications for an interactive kiosk, it was necessary to study the current offer of mobile devices, tariff models, etc., which is then converted into high-resolution interactive content.

Solutions

One PandoPad® Hook 42“ Totem was delivered to Virgin Media Group as an information point in the shop space. The totem unit consists of an interactive touchscreen that contains many applications. The screen is of the most modern technology, high brightness, and due to its characteristics, it dominates the space. Finally, a PandoPad® Manager system was delivered as a central place to manage all content.